IF YOU ARE UPDATING ANY BILLING INFO- LOG INTO YOUR PARENT ACCOUNT NOT THE STUDENT ACCOUNT.
Students can access their accounts by logging in here-to check homework, use practice timer or chat with their teacher- (Students can also access their account through the TeacherZone app) You can download the free app in the app store.
If the school creates your Members account we make it as follows:
(example: latidasamsmith) all lower case, no spaces
PASSWORD: password (or whatever you changed your password to)
If you forgot your password go to https://teacherzone.com/Member/Login
Click Forgot my Password and reset it.
Make sure if you didn’t changed the default password already to change it to something you want and can remember.
MANAGE YOUR ACCOUNT:
Once you’ve logged in:
1. Click on your Name (should be Aqua colored) in the upper left hand corner
2. Make sure your profile is up to date (current contact info etc.)
3. Click Payment/Billing (on the left), drop down click Payment/Billing Info
4. Click Add a New Payment Method (if needed) or check that your payment listed is current. You can choose Credit or Bank Debit or put both so you have a backup in case of an expired card
Once you’ve entered your billing info (CC or ACH/ debit) the office will book you for the appropriate payment plan. Ex. Private lessons, group class etc.
Please note-You are allowed to put in more that one payment option so if your card is declined the system can automatically charge your second card/debit.
We hate to see families charged LATE FEES for things like an expired card so please make sure your payment preferences are current and maybe put in a backup if you’d like. You can also link your bank account to be processed as a debit.
This helps save time tracking down late payments so we can focus on what’s most important-music education.
QUESTIONS OR TROUBLE
Tuition/Billing/Enrollment & your Membership account
contact our Office Manager Miss Rita: firstname.lastname@example.org
contact Miss Aubrey: email@example.com or text 920-227-3406 or send a chat on the website